Let's Talk

We typically respond within 2–4 hours during business hours (Mon–Fri, 9AM–6PM EST). For urgent matters, our live chat provides real-time support. Enterprise clients with dedicated account managers receive priority response times.

No minimums at all. Our Starter plan is completely free — you only pay the base cost per product when an actual order comes in. Whether you sell 1 item or 10,000, we're ready to fulfill. Volume discounts kick in at 50+ orders/month.

Absolutely! We offer sample orders at cost price (up to 30% off) so you can verify print quality, fabric feel, and packaging before listing products in your store. Most sellers order 2–3 samples before going live.

With our Growth plan and above, we ship products with your custom branding — including branded packing slips, custom labels, thank-you inserts, and branded shipping labels. Your customers will never see our name. It's your brand experience, end to end.

We offer one-click integrations with Shopify, Etsy, eBay, Amazon, and WooCommerce. For custom platforms, our RESTful API provides full programmatic access to product catalog, order management, and shipment tracking. API documentation is available at docs.trisphoenix.com.